Reviews for The Colonnade Hotel in Back Bay, Boston
Discover Why Everyone’s Raving About our 4-Star Hotel
Consistently ranked as one of the top hotels in Back Bay, Boston, The Colonnade offers an unprecedented guest experience, driven by service, iconic facilities for events and celebrations, and unhindered access to Boston's greatest attractions. We pride ourselves on offering an oasis for memorable occasions and unforgettable vacations for families, couples and, even business travelers who may get a break between on-site meetings and corporate events. But don’t take our word for it. Read reviews and testimonials from guests who have enjoyed their authentic experiences at our contemporary hotel in the heart of Boston and plan your stay with us!
The Colonnade Hotel Reviews
"The Colon[n]ade is absolutely wonderful! Customer service at it's BEST!! The staff goes above & beyond to make your stay perfect! Deneke made sure we wanted for nothing and Padam & Helder couldn't have been more gracious. I hope to return to the Colon[n]ade again and again!"
-_teddybearnut, TripAdvisor Review
"Had 2 wonderful nights here and what an awesome hotel. Very luxurious bed; loved rug on bath floor; loved free bottles of water; loved Keurig in room; Norman knows everything about city and how to get around. Very clean; staff was very accommodating about us staying an extra night when our flight was cancelled. Good value for $. Probably our best hotel experience ever. Hotel is very fortunate to have Norman as the first person to meet at the door. He always says something nice and welcoming as we came and went. Location wonderful. View of city from 8th floor window awesome."
-M E W, TripAdvisor Review
"This is a consistent, high-quality luxury hotel. It's conveniently located near the Prudential Center and is within walking distance to many nearby attractions such as Newbury Street and the Boston Commons. There is also a T-stop (Prudential) directly across the street from the hotel, and this will take you anywhere in the city.
The service at this hotel is top-notch. Very professional staff. The rooms are nothing spectacular but are modern and are always clean and very well kept.
There is a rooftop pool that is frequently regarded as the best rooftop pool in Boston and one of the best spots in city. The pool is free for hotel guests and is open to the public for a fee.
Lastly, they do participate in a rewards program called iPrefer. You earn points that can then be redeemed at many hotels across the country."
-Evan M., Yelp Review
"This was my second time at this hotel. Everything was exceptional from the moment we walked in to the moment we left. The staff sincerely cares for customer's satisfaction, which is what makes the Colonnade stick out from all other hotels. If you are trying to decide between hotels, choose this one! This is a hotel that I will definitely recommend to friends and family!"
-Andrew H., Yelp Review
"I rarely ever give a hotel 5 stars but this place really impressed me. Have to say I was a little worried since I'm an elite member with Marriott and Hilton but gave this place a try. Glad I did! From the moment I walked in the door I felt welcome. The bellmen greeting me cheerily and the front desk clerk was super friendly and gave me a great room. The hotel has airy rooms, very nice amenities (rubber ducky anyone?) and is extremely clean. Floor to ceiling Windows that actually open are nice! All in all I would totally stay here again. Great hotel, great location and wonderful staff!"
-Kristin G., Yelp Review
"The Colonnade hotel is an excellent hotel in the downtown of Boston MA. The location of the hotel is superb e.g., near Prudential Centre and other shopping areas. The hotel room quality is very good with regard to bed, bathroom and amenities provided. The staffs are cordial, helpful and nice. For business or leisure travel the hotel is ideal to spend quality time with friends and family. The Internet connection is also quite good. The hotel rooms are quite, peaceful and comfortable to work and relax. This is an ideal hotel for people looking to have a nice and pleasant stay in the downtown Boston."
-Hari S., Google Review
"Excellent service with friendly staff. Nice views and easily accessible to public transportation. Very clean rooms and complementary items were placed in there. Overall positive experience."
-Maximillion N., Google Review
"I had a most enjoyable stay at The Colonnade Boston. The rooms were well appointed, clean and comfortable. Reservationist, Chenelle, was super helpful and my reservation was accurately executed. The rubber ducky was a fun surprise for my daughter. Easy & efficient to get in and out of garage and to and from garage to hotel, sometimes this can be so cumbersome at city hotels. Thank you for your hospitality."
-Deb R., Google Review